Financial Inclusion through Digital Financial Services (DFS): A Study in Uganda

This study unravels trends and momentum in banking mobile money channels uptake of select services thereafter draws implications for enhancing financial inclusion through Digital Financial Services (DFS). The Rate Change (ROC) approach was applied to analyze the growth Uganda. Implications DFS drawn from observing making informed interpretation such observed momentum. findings this imply that banks must innovate increase their contribution towards inclusion. Additional channel innovations, which may infuse channels, are needed leverage on regain its role Leveraging application digital innovations as payments digitizing alternative agent likely efficiencies physical provision thereby overall reach penetration banking. fast pace is good speeding up However, calls better regulatory approaches risk reduction, consumer protection, protecting against integrity crimes.